Privacy Policy

Last Updated: 21/05/2023

 No Agency (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our services, including but not limited to virtual pay-as-you-go services, and branding packages. By accessing or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information Collection

Personal Information

We may collect personal information from you when you voluntarily provide it to us, such as when you create an account, contact us, make a purchase, or submit information through our services. The types of personal information we may collect include your name, email address, postal address, phone number, and payment details.

Usage Data

We may automatically collect certain information when you access or use our services. This may include your IP address, device information, browser type, operating system, and other usage details. We may also collect information about your interactions with our services, such as the pages you visit, the actions you take, and the referring website or application.

Use of Information

Provide and Improve Services

We use the collected information to deliver, maintain, and improve our services, including processing orders, providing customer support, and enhancing user experience. We may also use the information to personalise and customise the content and offerings available through our services.

Communication

We may use your information to communicate with you regarding your account, transactions, updates, and promotional offers. We may send you marketing communications with your consent or where permitted by applicable law. You have the option to opt out of receiving such communications at any time.

Analytics and Aggregated Data

We may use aggregated and anonymised data for analytical purposes, market research, and to improve our services. This data does not personally identify you and is used in an aggregated form.

Information Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who assist us in providing and maintaining our services. These service providers are obligated to protect your information and may only use it for the purposes specified by us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies) or when we believe in good faith that such disclosure is necessary to protect our rights, address fraud or security issues, or comply with a legal obligation.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred or disclosed as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer of your information occurs, and any affected users will have the opportunity to opt out of the transfer.

Data Security

We take reasonable measures to protect the security of your information. However, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymise your information when it is no longer needed for these purposes.

Your Rights and Choices

You have certain rights regarding the personal information we hold about you. You may request access, correction, deletion, or restriction of your information. You may also withdraw your consent for specific processing activities where applicable. To exercise these rights or if you have any questions or concerns about our privacy practices, please contact us using the information provided at the end of this Privacy Policy.

Third-Party Links and Services

Our services may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party services before providing any personal information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. Please review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at hello@noagency.co

By using  No Agency’ services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.